PhotoShelter

Absolute garbage. There is a staggering lack of customer support. There is zero phone support. Email Support never comes within the same week. I’ve waited two weeks to get a response about an issue I’ve had with the site. The site itself is clunky unintuitive, and difficult to use. It’s expensive overpriced really for what it is. I tried to work with them for over two years and it’s been the most awful experience I’ve had with any photographic software. They absolutely do not care about their customers. I’ve never ever experienced anything like it. I have recently found. Shootproof. They have phone support and they respond in real time and email. Check them out if you’re dissatisfied with t

Hi all - I’m currently starting to migrate my Photoshelter site (to Wordpress), so I’ve been reviewing each of my galleries, and I’ve noticed that quite a few of them are empty, including recent galleries which I definitely uploaded photos into. Has anyone had similar problems, and any luck with getting the images restored? I’m currently on the USD$50/month plan. Edit: it’s the CLIENT GALLERIES which are being emptied, ffs! Another edit: I’ve been missing out on a lot of notifications, I’m so sorry.

Not intuitive, clunky, missing so many features. Feels like a free app from the very first release of the very first App Store ever. Time to do better PhotoShelter! People are paying you for a service, least you can do it put some effort into the app ui.

This app had potential but it wasn't update much and the last time was over a year ago. It's nice to be able to browse my photos/folders though the views are lacking. The main complaint I have is uploading through the App downsizes RAW files, for example from 4040x6064 (32.6mb) to to 1536x2308 (1.3mb) ... not good! Uploading the same image/s through the browser interface retains all the meta data and sizing. This makes the app a lot less valuable to use as a photo business tool. The help files on PS for the mobile app says "Formally supported devices: iPhone 5 & 6, Nexus 4/5x/6/7, and Samsung 4/S4/S5. Compatible devices: iPad, iPad mini, and iPod." How OLD is that??

Support for multi-user accounts is unsupported so this app is unusable for us.

I’m continually having to log out and log back in. We have SSO setup and after a day, it shows that there are no photos/galleries/accounts available to my name. So I have to log out and log back in to see them again. I also feel it’s missing a way to share a URL of a photo or gallery with others.

Says error loading data. And the website on a phone browser is absolutely horrible and almost impossible to use. Clunky, buggy, and just not functional.

Bizarre this is one of the only apps on my iPhone XS that doesn’t support full screen. I thought apple wouldn’t even allow apps to be updated further without screen support in all devices. Looks bizarre, big screen with small app. Also pretty far behind. Doesn’t get much support anyway from what I can tell. UI is the same as it has been for years without much attention to design enhancements and usability improvements.

Well, where do I start...this app doesn’t let you access certain permissions. If it does, it’s impossible to figure out. You can’t see what clients are downloading. It’s hard to scroll through galleries when it’s on full screen, it’s glitchy when you try in general to browse and just doesn’t scroll mid-gallery. I thought this would update after like 3-5 years... it hasn’t. I use it because it’s slightly convenient but like .....come on.... this is a pathetic app for a professional company.

Things like the notifications not giving details on which images are being downloaded or once you hit the search icon you can’t get out of it, make me hate the app

App is honestly terrible

If you upload a gallery or collection, and edit the permissions with the app, you CANNOT limit downloads OR set NO downloads. This leaves your images open to clients to download all and as often as you want.

Does not display all the photos in a certain folder on my phone -- only 6/45.

This app is obviously just an MVP in terms of UI and functionality, and yet it hasn't been updated in nearly six months, a very troubling sign. Seems like abandonware, dead on arrival after we waited for so long. It's simply inexcusable to be heading into 2016 with an app that's not optimized for the 6/6+ screen resolutions when millions upon millions of those phones have shipped over the last 14 months. Shame on Photoshelter - which is supposed to be a photographer's platform after all. Resolution matters! We want out images and the UI to be as sharp as possible. This kind of half-assed development effort, along with other SEO problems on the platform, really makes me question whether

Great concept, long overdue. Currently the app lacks support for the iPhone 6+ - can't imagine I'm the only photographer who opted for a larger screen. I wish the app also showed some of the details available on the website, such as viewer stats with ip address, popular downloads and others. Looking forward to future updates

In 2010, I started a Wordpress blog site to share landscape photography. Over the nearly 15 years since, my photography has progressed to include a published coffee table book (3,000 copies sold) and a fair number of annual print calendar sales as well as photographic prints. Throughout, I stayed with Wordpress. I changed hosts 3 times and explored all (or so I thought) plugins and alternatives including: * Fotomoto - great integration with my lab of choice but crazy 10% plus commissions on top of fees * Envira - Used 5+ years ago and can't recall issues but moved from this to NextGen * NextGen Pro - SOOOO Slow. Also had clients complaining about cart items getting lost/dropped/not added.

I’ve use this app for years, and the last few months I’ve been unable to send permissions to clients because the screen cuts off as an email link at the very top on iPhone. Please fix this!

I like the app but at some point it quit letting me download my photos on my phone.

I really really like this app!! I only have one problem - it’s a hit or miss. The app quits after trying to download multiple images. I’m not sure if this is an issue with my phone or the app. My phone is new & has lots of storage. Unsure of why this is happening. I would give it 5 stars if I didn’t have to re-open the app after downloading an image.

This app is ok. But it could be so much better. The desktop version is great though. Online support for the mobile version would be nice too.

This app hasn't been updated in more than a year. It's really nice but could use some upgrades that would be really simple. For instance, you can't save an image from your archive directly to your Camera Roll without a watermark. Just add an option! But lately it seems like PS is focusing on Libris and isn't interested in putting much effort into updating their mobile app and platforms for individual users, which is unfortunate because individuals are their bread and butter.

What does everyone use? Google drive and dropbox aren't good since they mess with metadata and aren't refined for clients. I'm currently on Photoshelter and can manage but it's limitations are starting to frustrate my clients. I'm a corporate photographer so the "sell" prints function is silly and impossible to get rid of. Additionally the UI is clunky. Why are the proofing galleries nice looking but the downloadable galleries and portfolio templates so OLD. Ultimately an enterprise level DAM is in my future but until then I need something out of the box that can fit this bill. Right now the project I have is to photograph employees for an ad campaign. Client wants to make their own selec

I love this app but is anyone else finding it consistently crashing on startup? I’m sure it’s me but just thought I would mention it. This is a fantastic platform don’t let that comment dissuade you I will endeavor to update this. Great app great platform.

I like it, but a bug is causing one problem: I can only download files on my LTE data connection, not WiFi.

Love the app so far but I wish that our team could either favorite or save galleries so they can access photos quickly.

This is what they needed for years. Now the team can share our projects faster and on multiple platforms. Thanks.

Update 14 June 2015: I figured out a way to get the app to work on my iphone 5 with ios7. If you click on something in the "recent work" section of the home screen the app becomes unresponsive. However, if you instead click on the buttons on the bottom of that screen (notifications, images, etc.) it works perfectly. Once I figured that out, I love the app. Perfect way to access hundreds of gigs of photos while on the road. I know I'll be using this while traveling and a licensing request comes in. Mobile access to archives was the one thing missing from photoshelter (I've been a member for nearly a decade!) and this app solves that. Couldn't ask for better. Only giving 4 stars because of the

I'm going to use it for bit, and it worked very well. This makes an already fantastic Service photoshelter even better.. Thank you..

The app is great. It allows me to conduct business sharing and selling work from wherever I am in the world in an instant. Previously I had to have an assistant handle requests in real time or wait until connected by computer. I'm almost always connected by device now and with the app connected to clients and quickly passing opportunities.

I love being able to access my entire archive with just a few taps! Sending images has never been easier! It also makes #tbt a pice of cake 😉

This app now that I have downloaded it works great. Very useful to show photos

Finally!!! The app is everything I was expecting plus more. The Photosheter crew hit the nail on the head.

If you’re an editorial or stock photographer, knowing that your images are backed up in the cloud and accessible by mobile, then Photoshelter and its app are what you’ll want. I worked with the beta and enjoyed its utility. The full app is out now and worth using. I literally sent a file to a client while the airplane door was closing.

As a commercial and editorial photographer, the fast, reliable delivery of jobs to clients is an essential part of both my workflow and my brand. This app puts my entire archive of 50,000 images in the palm of my hand and gives me the power to fulfill requests and solve problems no matter where I am in the world. Big thanks to the team at Photoshelter for giving me yet another way to get the job done and for making sure I look good while doing it!

Super fast easy way to hit my archive from anywhere. Complete functionality from the mobile device. Finally don't feel the need to have my laptop all the time. Thank you. Thank you. Thank you.

I always wanted a way to access my archive easily when not having a computer nearby. This app rocks! There have definitely been times when I got an email from a client requesting an image but could not accommodate them as quickly as they (and I) would have liked. The new app has solved that problem!

This handy app is a good example of the tool I didn’t think I wanted but already can’t do without. The beta quickly became part of my workflow, with the easy “Save to Camera Roll” finding more use than I expected. It has become increasingly important to attach photos to tweets and Facebook posts so they stand out better, but it’s not worth the effort to pull from Photoshelter on my desktop. It’s lightning fast on my phone, and now I can accent my social media posts with my own photos instead of someone else’s. As a result, I’m using my photos more on social media, increasing followers and influence. I also like being able to quickly send a link to clients that enables them to download th

Been waiting for a mobile app for years! It's finally here! Thanks guys!!!!!

I expected this to be a lot harder to use due to all the complexity needed to manage professional photography but this is a breeze. I hardly qualify as a Pro but love the ability mange everything on the fly. It's also lightening fast when on wi-if. That was a very pleasant surprise.

I’ve been with PhotoShelter nearly from the beginning and have been hoping for this to come along. It really makes the PhotoShelter package complete and unbeatable. Thanks folks, this is great!

Essential Tool! So excited to have photoshelter’s mobile app! I am on the road a lot. This app gives me the tool to deliver images to in a more timely manner making for happier clients! The notifications also allow me to keep on top on who is downloading images, comp or those with permission. Love the look of the mobile galleries also. Very modern and sleek. Thank you Photoshelter!

Great way to manage and access my archive on the go! Easy to use and intuitive design makes for a headache free experience. Great job Photoshelter team!

I've been asking for this mobile app for years now and the PhotoShelter team has finally delivered. Upload images, manage security, get notifications of downloads and more. I'm really excited to see how this app continues to develop. My BIG request is to see image details for the download notifications, a file name at the very least if not a thumbnail, too.

This app is invaluable if you’re a PhotoShelter member. You can do all of your archive management right from your iPhone (or iPad). If you’re photojournalist working in the field with wifi equipped cameras this app opens new doors into portability. You no longer need a computer. Edit and caption on your iPad and file directly to your PS account. Very highly recommended.

I've long begged for this app to manage my one terabyte consisting of more than 164,000 images. It's gives me anytime, anywhere access to manage my entire library from my phone to download, upload or send images as well as manage permissions of galleries and collections. Love it and enjoyed using it during the beta phase.

Being constantly on the move, away from the studio and mainly doing location photography the app has opened up a wide array of options of ways to streamline my workflow. I can upload to galleries samples of on-location shoots while they are happening, scouting session and such; and also I can search and download to my iPhone any image I might need to show or review, you can also send direct download links to clients. It's fast, it's easy and it's mobile!

Nice work, PhotoShelter!!! This app is awesome!

Great app! You can control all your images from here.

So excited to have this app finally at my fingertips! Downloaded, logged in and I have immediate access to see my images both listed and unlisted. I can access requests for clients on location and makes a full res transaction and sale without any delay. Thank you @photoshelter!

Photoshelter is already the best online image archive management and website solution, and now with this app, I can access and send my images to clients from wherever I am working in the world, without even needing a laptop. Well worth the wait! Thanks Photoshelter crew for this!

I think the ability to check and search for images off of my cellphone is invaluable. Working off my iphone primarily when I travel, this app will be great.

With this app the ability to manage and invite clients to the galleries and receive notifications that clients have accessed and downloaded images gives me piece of mind that the final steps in fulfilling our client deliverables has been completed on time and as promised. The Photoshelter app allows me to manage past assignment client deliverables while on another assignment in the field. For example when covering the President at the White House, we often have to pre-set our equipment an hour or two before an event. One morning I was in position on the South Lawn of the White House and had two hours before an event was scheduled to begin and the event was to take an hour, so I would be o

I have loved photo shelter from the beginning and begged and hoped for this mobile version! It is so functional and easy! Having access toy archive will be so helpful especially as I travel to far away places!